Google Docs vs. Microsoft Word Online Statistics – Which is Better? (2025)

  Introduction

Google Docs vs. Microsoft Word Online Statistics: Google Docs and Microsoft Word are both online, cloud-based word processors offered by Google and Microsoft, respectively. In this technologically advancing world, Google Docs and Microsoft Word have become two of the most popular and essential tools for students, professionals, and teams collaborating remotely. Both offer robust features, real-time collaboration, and accessibility across devices; each has its pros and cons.

This article presents several current statistical analyses from different perspectives, providing an effective comparison of Google Docs and Microsoft Word. It also elaborates on key features, market growth, user base, web traffic, and other relevant factors. The details below will help you decide which platform is better suited to your needs.

Editor’s Choice

• According to 6sense reports, Google Docs holds an 11.01% share of the productivity category market as of 2024, while Microsoft Word accounts for a 4.12% share.
• The total number of monthly active users of Google Docs and Microsoft Word exceeded 1 billion and 750 million, respectively.
• Both Google Docs and Microsoft Word are available worldwide.
• In Google Docs, the United States had the highest number of customers, 106,212, while in Microsoft Word, the United Kingdom had the highest number of customers (4,881).
• As of 2024, the majority of people (2,668) who use Google Docs for productivity and 1,090 people who use Microsoft Word are in the Education sector.
• A Similarweb report states that in April 2025, the total number of visits to docs.google.com was approximately 5.7 billion, and docs.microsoft.com accounted for 5.9 million.
• During the same period, the top traffic sources for docs.google.com and docs.microsoft.com were accounted for by direct searches at 86.12% and 41.7%, respectively.

Company Comparison Between Google Docs vs. Microsoft Word

Google Docs vs. Microsoft Word Market and Users Statistics

• According to abc.xyz, in the Q4 of 2024, total revenue generated by Google Workspace was almost USD 11.63 billion, up by 7.8% from last year.
• A report published by Analyzify states that by the end of 2024, revenue accounted for by Microsoft was around USD 77 billion in the productivity software market.

(Reference: 6sense.com)

• According to 6sense reports, Google Docs holds an 11.01% share of the productivity category market as of 2024, while Microsoft Word accounts for a 4.12% share.
• The total number of customers available in Google Docs and Microsoft Word was 172,452 and 63,943, respectively.
• The total number of monthly active users of Google Docs and Microsoft Word exceeded 1 billion and 750 million, respectively.

Google Docs vs. Microsoft Word Customer Statistics by Geography

• 6sense report of 2024 further states that in Google Docs, the United States accounted for the highest number of customers with 106,212, while in Microsoft Word, the highest number of customers was captured by the United Kingdom (4,881).

Furthermore, the total number of customers accounted for by Google Docs and Microsoft Word in different countries is detailed below:

By Products and Services

• As of 2024, the majority of people who use Google Docs for productivity are in Education (2,668), Marketing (1,214), and Research (1,075).
• Others work in areas like Professional Development (948), Technology (896), Social Media (867), and Digital Marketing (841).
• For Microsoft Word, the main users come from Education (1,090), Project Management (738), and Engineering (707).
• It’s also popular in Research (671), Marketing (643), Online Learning (632), and Construction (628).

By Employee Size

Google Docs vs. Microsoft Word Pricing Statistics

Basic Features of Google Docs vs. Microsoft Word

  (Source: linkedin.com)

Website Traffic Statistics by Google Docs vs. Microsoft Word

Google Docs

(Source: similarweb.com)

• The above graph indicates that in April 2025, the total number of visits to docs.google.com was approximately 5.7 billion, representing a 5.99% decrease from the previous month.
• The website’s bounce rate was approximately 26.39%, while the average number of pages per visit was 8.64, and the average visit duration was 00:09.

Microsoft Word

(Source: similarweb.com)

• During the same period, the total number of visits to docs.microsoft.com accounted for 5.9 million, an 8.38% decrease from the previous year.
• The website’s bounce rate was 65.27%, followed by the average number of pages per visit (1.69) and the average visit duration (2 minutes and 8 seconds).

By Country

Google Docs

(Reference: similarweb.com)

• The United States of America accounted for the highest Google Docs website share of 30.41% in April 2025, reduced by 3.94% from the previous month.
• The following are the top five countries by website traffic share: Japan, 7.43% (+1.93%); India, 4.15% (-5.27%); Brazil, 4.15% (-6.69%); and Vietnam, 3.44% (-13.77%).
• The rest of the countries captured a share of 50.41% of doc.google.com’s web traffic during the same period.

Microsoft Word

(Reference: similarweb.com)

• The above graph shows that the top three countries’ website traffic of Microsoft Word was captured by Japan, accounting for 41.32% (+5.17%), Russia: 9.14% (+36.67%), and China: 7.68% (-29.75%).
• The website traffic of the next two countries in the same period is as follows: India, 5.81% (-0.82%), and the United States, 4.34% (-45.75%)
• Moreover, the traffic share of other countries on docs.microsoft.com secured 31.71%.

By User Demographics

Google Docs

• As of April 2025, based on gender, approximately 51.36% of Google Docs users were female, and 48.64% were male.

(Reference: similarweb.com)

• According to Similarweb reports, the total number of website users aged 25 to 34 years accounted for the highest share, at 28.03%, followed by those aged 18 to 24 years at 21.88%.
• Furthermore, the age distribution of other users is as follows: 35-44 years (19.04%), 45-54 years (14.58%), 55-64 years (10.27%), and 65+ years (6.21%).

Microsoft Word

(Reference: similarweb.com)

• The highest share of Microsoft Word website users was captured by those aged 25 to 34 years, at 27.78%, in the same duration.
• The age distribution of other users is as follows: 35-44 years (22.96%), 18-24 years (18.16%), 45-54 years (17.36%), 55-64 years (8.7%), and 65+ years (5.03%).
• Male and female users share secured at 68.64% and 31.36%, respectively.

By Marketing Channels Distribution

• According to Similarweb reports, as of April 2025, the top traffic sources for docs.google.com and docs.microsoft.com were direct searches, securing 86.12% and 41.7%, respectively.

Furthermore, other traffic sources of both platforms’ websites are mentioned in the table below:

By Social Network Distribution

• As of April 2025, the top three highest traffic sources, as reported by Google Docs’ website, are YouTube (45.31%), Facebook (14.11%), and Reddit (10.53%).
• The remaining social network distributions of the website were as follows: X-twitter (6.7%), WhatsApp Webapp (4.82%), and others (18.53%)
• According to Similarweb reports, the social network traffic shares for Microsoft Word were as follows: Reddit (76.97%) and Google Groups (23.03%).

Google Docs vs. Microsoft Word Online Statistics by Customer Support

• A study at the University of Makati found Google Workspace, including Google Docs, to be “Very Effective” in promoting teamwork, with a mean score of 4.61 out of 5, according to reports from arXiv.
• CX Today reports that Microsoft’s Copilot for Service has been shown to boost customer satisfaction (CSAT) by 12% in contact centers.

Pros and Cons of Google Docs vs. Microsoft Word

Conclusion

After completing the article on Google Docs vs. Microsoft Word Online Statistics – Which is Better?, it can be concluded that both Google Docs and Microsoft Word Online offer powerful tools for creating and editing documents.

Google Docs excels in real-time collaboration, ease of access, and seamless integration with other Google services. However, Microsoft Word Online offers a familiar interface, enhanced formatting capabilities, and improved compatibility with the desktop version of Word. Ultimately, the decision of choosing the better tool depends on the users’ preferences and their specific requirements.